The Restorative System is a meticulously crafted 4-step regimen designed to repair your skin from within and enhance its natural radiance.

Proven to boost glow in only 7 days*, every step in The Restorative System is a purposeful blend of science, medicine, and innovation, empowering your skin to thrive from the inside out.

Whether you're tackling pigmentation, dullness, or early signs of aging, this streamlined, science-backed routine offers a proven solution to not only reveal your glow but also fortify your skin's overall health.

As per the results in our testing:

IN 7 DAYS:

• +70% overall glow and radiance
• -53% wrinkles reduced
• +68% more even complexion

IN 4 WEEKS:

• +97% agree that skin looks brighter
• +94% agree than skin looks more plump, firmer and more lifted
• +92% agree that skin feels more hydrated and more youthful

IN 3 MONTHS:

• -63.8% overall wrinkle depth reduced
• +79% overall skin tone evening
• +89.8% overall glow and radiance
• +92.3% overall hydration and moisture

Note that this is a cosmeceutical treatment that must be maintained for at least three (3) months.

For best efficiency, this product is recommended to be used on its own without the interference of other products in case of unexpected allergic reaction especially for individuals with sensitive skin.

No, the products in The Restorative System does not contain any harsh whitening agents. The products are formulated with GW-8™ Advanced Whitening Complex, a natural, non-toxic skin lightening agent made of natural amino acids that inhibits melanotropin, a melanin stimulator found in the skin, giving a skin a brightening glow and reduced appearance in pigmentation.

To protect the integrity and purity of the ingredients in our products, once opened, it should be used within 6 months. Keeping an item past its expiration date can cause unwanted irritation to the skin.

Yes, The Restorative System can be used to suit multiple skin conditions - however, the frequencies of applications may vary based on the different skin conditions.

For a more customised routine tailored to your skin condition or you're unsure of your skin type, take our skin test at www.skininorder.com/skin-test to find your permutation.

THE RESTORATIVE SYSTEM combines the benefits of each product to provide a holistic, dual-action approach to addressing stubborn pigmentation.

The Pre+Probiotic Microbiome Wash and Pro Booster Renewal Serum works from within to balance the skin and enhance skin radiance. Meanwhile, the GLOW ONE and GLOW TWO to diminish extinguishing dark spots and pigmentation, resulting in a comprehensive solution for clearer, more radiant skin.

GLOW ONE and GLOW TWO utilizes a unique blend of powerful active ingredients, including GW-8™ Advanced Whitening Complex that is enhanced with Liposomal Delivery, to effectively target stubborn pigmentation without harsh bleaching agents.

These key components block the enzyme responsible for melanin production, helping to reduce excess pigmentation. Together with the other products in THE RESTORATIVE SYSTEM, it promotes overall skin health, making it a safe and gentle option for achieving brighter, more even-toned skin.

THE RESTORATIVE SYSTEM contains active ingredients from natural sources that are safe and have no known side effects to the human body.

This treatment moisturiser is more than a typical ointment or moisturiser for problem skin - it's a breakthrough solution for managing eczema, psoriasis, and other chronic skin conditions. Designed to tackle itch, redness, inflammation, and dry, flaking skin, ECZEMA E1 combines advanced science with the healing power of nature to restore balance, promote healing, and build long-term skin resilience.  

ECZEMA E1 offers a safer, yet equally powerful, alternative - leveraging the latest liposome technology to deliver and repair without the potential side effects of conventional steroid treatments. 

Unlike steroids, which can thin the skin and lead to dependency, or antibody injections, which may impact the immune system, ECZEMA E1 formula works holistically and naturally. 

For Mild Itch & Dry Skin:

• Apply at least twice daily, in the morning (AM) and in the evening (PM).

For Severe, Extremely Dry or Inflamed Skin:

• Apply 3-4 times daily, or as often as needed, for at least first 2 weeks.
• As symptoms gradually improve, reduce the application frequency to twice daily, in the morning (AM) and evening (PM).

Having your Eczema E1 Moisturizer with you can be incredibly convenient, making it easy to hydrate your skin on the go whenever needed.

Understanding Liposomes: The Game-Changing Advanced Delivery System

The skin's barrier is composed of phospholipids, therefore watery actives need a carrier or a "delivery system" to bypass the lipid barrier. Without a delivery system, you can't get water into the skin, because the simple law of physics says that oil sits on top of the water.

Liposomes ARE that delivery system that soothes and repair the skin.

Formulated with 10 trillion liposomes per mL, ECZEMA E1 is the emerging approach to steroid-free itch management, allowing for controlled release, longer moisture retention, targeted delivery, improved penetration with proven therapeutic efficacy for symptoms of eczema and psoriasis.

The skin barrier is made of protein-filled dead cells surrounded by lipids. The top layer of the skin barrier is constantly sloughed off. Extensive research shows that liposomes on our skin will only enter the skin barrier, and will not reach the living cells below the skin barrier. The liposomes will not enter the bloodstream.

Egg allergy is caused by proteins and not lipids in the egg. Egg yolk lipids are used in several

common pharmaceutical preparations. The American Academy Of Allergy, Asthma &

Immunology (www.aaaai.org) has determined that yolk lipids do not trigger egg allergy

reactions. The US FDA classified yolk lecithin as Generally Recognized as Safe (GRAS).

No, all our products are carefully tested to be free of natural and synthetic steroids by an independent HSA accredited laboratory.

We begin processing orders shortly after they are placed to ensure timely dispatch.

If you wish to cancel of modify your order, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes once your order has entered processing or has been dispatched.

For more information, please refer to our Return & Refund Policy.

If you notice that you have entered incorrect information, such as your delivery address, recipient's name, phone number, or email address, please contact us as soon as possible.

If your order has not yet been dispatched, we will do our best to update your order details. Once your order has been dispatched, changes may no longer be possible, although we will work with our courier partner to explore available options where feasible.

Orders are generally processed within 1-2 business days after payment has been successfully received.

During promotional periods, product launches, public holidays, or periods of exceptionally high order volume, processing time may be slightly longer. We appreciate your patience and understanding during these periods.

If your parcel or the products inside arrive damaged, please contact us within 48 hours of receiving your order. Please also provide your order number together with clear photographs of the packaging and damaged item(s). We will promptly review the matter and work with our courier partner to resolve the issue.

We recommend first checking with your household members, neighbours, building management, reception, or any designated safe place where the parcel may have been left.

If you are still unable to locate your parcel, please contact us as soon as possible. We will work with our courier partner to investigate the delivery and provide further assistance where possible.

If a parcel is returned due to an incorrect delivery address, failure to collect the parcel, refusal of delivery, unpaid customs duties or taxes, or any other reason not attributable to Skin In Order, additional shipping charges may apply before the order can be resent.

Where applicable, any original shipping fees, customs charges, or return shipping costs incurred may not be refundable.

If you notice that you have entered an incorrect delivery address, please contact us at hello@skininorder.com and provide us with the correct delivery address as soon as possible. If your order has not been dispatched, we will do our best to update the delivery details and ensure that your order is shipped to the correct address.

Once an order has been dispatched, we are generally unable to amend the delivery address, as it is already in the hands of our courier partner. In such cases, we will do our best to work with the courier to explore available options; however, we are unable to guarantee that changes can be made after dispatch.

For local orders within Singapore, orders re typically delivered within 3-5 working days after your order has been processed and dispatched to our courier partner. While we strive to ensure your order reaches you within the estimated timeframe, delivery times may occasionally be longer than expected during peak periods, particularly during promotional campaigns, public holidays or the days immediately following public holidays when courier networks experience significantly higher shipment volumes. These delays are managed by our delivery partners and are unfortunately beyond our reasonable control.

For international orders, estimated delivery timeframes are provided at checkout for your reference. However, actual delivery times may vary depending on customs clearance, import inspections, weather conditions, local courier operations, public holidays, or other circumstances beyond our reasonable control.

Rest assured that regardless of your delivery destination, should any unexpected delays occur, we will work closely with our courier partners to monitor your shipment and facilitate delivery as efficiently as possible.

Local shipping refers to all orders delivered within Singapore. All local orders are automatically eligible for free shipping, with no minimum spend required.

The shipping cost will be shown as $0 at checkout for all valid Singapore delivery addresses.

If you do not see free shipping applied, please ensure your delivery address is within Singapore and valid for local delivery.

For more information, please refer to our Shipping Policy.

Yes, we ship to most international destinations.

Shipping availability and costs vary depending on the destination and region. Free shipping is available for eligible orders, with minimum order values differing by region. The applicable shipping options and rates will be shown at checkout since you enter your delivery address.

Please note that we are currently unable to ship to Malaysia and Indonesia due to customs regulations and shipping restrictions.

We appreciate your understanding and continued support.

To ensure fair and sustainable international delivery across all regions, free shipping thresholds may differ depending on the destination.

At this time, most international destinations qualify for free shipping on orders of USD 100 and above. However, for select regions such as the United States, a higher minimum order value of USD 200 applies due to differences in shipping and logistics costs.

The applicable shipping options and free shipping eligibility for your order will always clearly be shown at checkout before you complete your purchase.

We appreciate your understanding and continued support on this.

For more information, please refer to our Shipping Policy.

We regularly offer promotions, discounts, gifts, and special offers to provide greater value and accessibility to our customers.

Unless otherwise stated, promotions are generally available to eligible customers in accordance with the specific terms of the offer. For example, our WELCOME10 promotion is intended to help new customers experience our products at a preferential price on their first purchase. Other promotions may have different eligibility requirements, redemption limits, or promotional periods.

For further information regarding promotion eligibility, redemption, and fair usage, please refer to our Promotion Terms & Conditions.

This depends on the individual promotion. Some promotions may be redeemed multiple times, while others may be intended for a single redemption per customer, household, or order.

For example, our WELCOME10 promotion is intended for first-time customers and may only be redeemed once. Other promotions may have different redemption limits, which will be stated in the respective promotion terms.

To ensure promotions remain fair and accessible to all customers, we reserve the right to review and determine eligibility where multiple redemptions appear to be associated with the same customer, household, or intended recipient.

In some cases, a promotion may not be applied due to technical issues, eligibility requirements, promotion limits, or an error during checkout.

If you believe a promotion should have been applied to your order, please contact our team at hello@skininorder.com and we will be happy to review it for you. Where appropriate, we may request additional information to verify eligibility and assist in resolving the issue.

For further information regarding promotion eligibility, redemption, and fair usage, please refer to our Promotion Terms & Conditions.

Unless otherwise stated, promotions apply only to eligible orders placed during the applicable promotional period.

For example, if you place an order on Monday and a new promotion begins on Tuesday, the promotion would generally apply only to orders placed from Tuesday onwards. This applies even if your earlier order has not yet been processed, packed, fulfilled, dispatched, or delivered.

We appreciate your understanding that promotions are introduced from time to time, and orders placed before a promotion begins are not automatically eligible for newly launched promotional benefits.

For full details regarding promotion eligibility, redemption, promotional periods, and fair usage, please refer to our Promotion Terms & Conditions.

We understand that it can be disappointing when a new promotion launches shortly after an order has been placed.

As promotions are generally valid only during their applicable promotional period, requests to cancel an existing order for the sole purpose of placing a new order under a subsequently launched promotion may not be accommodated.

If you have any questions regarding your order, please feel free to contact our team. We will be happy to review your request on a case-by-case basis.

For more information, please refer to our Promotion Terms & Conditions.

Promotions are generally applicable only to eligible orders that are successfully placed within the applicable promotional period.

Adding items to your shopping cart or beginning the checkout process does not reserve promotional pricing, inventory, or promotional benefits. Your order must be successfully completed before the promotion ends in order to qualify.

For more information regarding promotional periods and eligibility, please refer to our Promotion Terms & Conditions.

We accept a range of secure payments methods for your convenience, including major credit and debit cards as Visa, Mastercard, and American Express. We also support local payment options, including PayNow and GrabPay.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.